Privacy Policy

Effective date: 1 March 2025  ·  Truvyra Global (UDYAM-MP-16-0055189)  ·  DigitalXCards

At DigitalXCards, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services at digitalxcards.in and its subdomains.

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1. Information We Collect

We collect information you provide directly to us, including:

• Account information: Name, email address, phone number, and business details when you register or request a digital card.
• Profile information: Business name, designation, services, location, social media links, UPI ID, and profile photo uploaded for your digital card.
• Enquiry information: Phone number and optional email when you submit a "Create Your Card" enquiry form.
• Payment information: We do not store card or UPI credentials. Payments are processed securely via third-party gateways.
• Usage data: Log data, IP address, browser type, pages visited, and interaction data when you use our platform.

2. How We Use Your Information

We use the information we collect to:

• Create, manage, and deliver your digital business card.
• Contact you regarding your enquiry or card setup process.
• Send transactional emails (OTP, confirmation, updates).
• Improve and personalise our services.
• Comply with legal obligations.
• Prevent fraud and maintain platform security.

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share data with:

• Service providers: Email delivery (SendGrid), cloud storage (Cloudinary), and payment processors — solely to provide our services.
• Legal authorities: Where required by law, court order, or government request.

4. Your Digital Card Data

Your public digital card (e.g., yourbrand.digitalxcards.in) is accessible to anyone with the link. This includes your name, contact details, business information, and any other data you choose to display. You can request updates or removal at any time by contacting us.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by emailing us. We will process deletion requests within 30 days.

6. Cookies

We use essential cookies for authentication (JWT tokens stored in browser storage) and analytics cookies to understand site usage. You can disable cookies in your browser settings, though some features may not function correctly.

7. Security

We implement appropriate technical and organisational measures to protect your information, including HTTPS encryption, hashed credentials, and access controls. However, no method of transmission over the internet is 100% secure.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.

9. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Withdraw consent at any time.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: support@digitalxcards.in
Website: digitalxcards.in